Our desktop computers, tablets and smartphones have spoiled us with automatic software upgrades. The typical smartphone can update and restart in less than 5 minutes. Desktop computers often update overnight, and we don’t even know it took place. Business-critical software systems require painstaking planning and effort to manage updates for the benefit of the organization. …
Mission-critical software will always be updated by the vendor; generally, updates are released every other year. The first decision an organization must make is whether to invest in the new release. Often, software vendors will allow customers to skip a release or two, due to the burdens an update can put on internal resources. If …
Five Tips for Preparing for a New Software Release Project Read More »
In April, we were asked to take over the management of a project that had missed multiple launch dates. It was originally scheduled for deployment in December then rescheduled to March. Now June. The company – our client – would face penalties in the tens of thousands of dollars if the project (a system cutover) wasn’t completed by June 1. We had …
In our experience, many organizations miss out on the benefits of repeatable processes for a multitude of reasons. However, we know that eventually, a situation will arise that will force an organization to support a major initiative to embrace business process management (BPM) and business process improvement. The most common catalyst is the billing software …
Software End-of-Life Support Can Trigger Need for BPM Read More »